Privacy policy

We understand the personal data you provide when using our website and services to be extremely important and relevant. This privacy policy serves to regulate what data and information we collect and when we may use it.

We may update the privacy policy whenever necessary and recommend that users review this policy periodically. These changes are effective immediately after being posted on this page.

We collect user information when actively entered by the user at the time of registration and information collected automatically when using the website and services, including IP address, browser and date and time of connection, among others.

Two types of personal data are processed: (a) data provided by the user; and (b) data collected automatically.

a. Actively Collected Data - The following personal information may be collected by filling out forms on our website: name, company name and email address. After collecting this data, we may use this information only to offer our services and develop projects, all in accordance with our privacy guidelines.

b. Automatically Collected Data - We will use standard technologies, such as cookies, to improve the user's browsing experience and security on the website. Any information provided by the user will be collected and stored in accordance with the strictest security and reliability standards and will not be publicly available, provided, or sold under any circumstances.

All information collected from the user is securely stored and transmitted using encryption. Unless there is a legal or judicial order or prior authorization from the user, the information will never be transferred or used for purposes other than those for which it was collected.

The information collected may eventually be shared with: (a) partner companies, when necessary for the proper maintenance of the website; and (b) by court order or request from the competent administrative authority.

The information collected is intended to establish a relationship with the user and improve the website and services provided, adapting it to their preferences, and collaborating in the creation of new services. In addition to the above, we may use the user's personal data to:

a. Comply with legal obligations of any nature, investigate possible violations, detect, predict, or identify fraud or technical and/or security problems, protect the rights, property, or security of our company or third parties against possible damages, as provided for or permitted by law.

b. Improve the user's experience on the website and services, in addition to engaging in targeted marketing.

Cookies are files or pieces of information that may be stored on devices when a user visits our website. Generally, a cookie contains the name of the website that originated it, its lifetime, and a randomly generated value. Cookies are used to manage registered user sessions, facilitate user experience and adapt the website to your interests and needs. Cookies are also used to compile information about the use of our websites and services, helping to improve our structures and content.

We may also use cookies provided by trusted third parties (web analytics, social media and advertising) to help us understand how you use the site and to offer features and integrations.

As already mentioned, unless there is a legal or judicial order or prior authorization from the user, their information will not be transferred or used for purposes other than those for which it was collected.

We reserve the right to share information with partner companies and service providers, so that they may use the user's personal data solely to assist in better serving their customers. However, these companies do not have any right to share this information.

The information collected will be stored on our own servers and on servers contracted by us. The company uses reasonable market and legally permitted measures to preserve the privacy of the data collected. Based on this, the following precautions are adopted, in compliance with the guidelines on security standards:

Passwords stored with encryption, so that they cannot be viewed by anyone.

Encryption in data transmission, while using the website or services.

Only authorized personnel have physical or remote access to data and servers.

We maintain an access log on our website and services to detect any abnormal or abusive use to try to prevent and detect any possible security breaches.

Information collected will be automatically deleted from our servers if it is no longer useful for the purposes for which it was collected, or when the user requests the deletion of their personal data. However, information may be retained to comply with legal or regulatory obligations and for exclusive use by us, with third-party access prohibited.